Mission, Vision, Values
At Vets4Warriors, our mission is to provide live, free, confidential, 24/7, stigma-free, and personalized peer support with integrity for physical, mental, financial, and social issues faced by active-duty or transitioning service members, veterans, and their families. We aim to offer these resources and assistance with respect prior to crisis, acting “upstream.”
Our vision is to create a world where every active-duty or transitioning service member, veteran, and their family members have proactive resources and excellence in the support to thrive.
These values serve as guiding principles for Vets4Warriors, shaping the organization’s culture, decision-making, and interactions as we strive to fulfill our mission of supporting active-duty and transitioning service members, veterans, and their families.
We deeply care for the well-being of active-duty and transitioning service members, veterans, and their families, demonstrating empathy and understanding in every interaction.
We uphold the highest ethical standards, maintaining confidentiality and trust while providing reliable and honest support to those we serve.
We strive for excellence and attention to detail in all aspects of our work, continuously improving our programs, services, and operations to deliver the highest quality support, and taking responsibility and pride for the work we do each day.
We foster a culture of collaboration, working closely with public, private, and nonprofit entities to build strong partnerships and leverage collective resources for the benefit of active-duty and transitioning service members, veterans, and their families.
We embrace and respect the diversity of the military community, ensuring that our services are accessible, culturally sensitive, and inclusive for individuals from all backgrounds, experiences, and identities.
A spirit of trust and goodwill among people closely associated in an activity or endeavor.
We empower active-duty and transitioning service members, veterans, and their families to take an active role in their own well-being, providing them with the knowledge, skills, and resources necessary to navigate their unique challenges successfully.
We embrace innovation and adaptability, continuously exploring new technologies, strategies, and approaches to enhance our services and meet the evolving needs of the military community.
We are committed to delivering exceptional customer service, responding promptly, and efficiently to every request for support, ensuring that every individual feels valued and heard.
Continuity of Care
We prioritize continuity of care, providing ongoing support to active-duty and transitioning service members, veterans, and their families throughout their journey, even as their needs and circumstances change over time.
We value transparency, communicating openly and honestly about our programs, processes, and outcomes, fostering trust and accountability among all stakeholders.
We foster resilience in individuals and families, promoting strategies and resources that build their capacity to overcome challenges and thrive in the face of adversity.