Unique Features

 

  • We serve all Active Duty, National Guard and Reserve, military members, Veterans and their families without restrictions.
  • Only program available 24/7 delivering “peer” support to military members (i.e. veterans and fellow service members answer all the calls, chats and contacts).
  • All calls are confidential.
  • All callers can be anonymous.
  • No information is shared with military branches or units.
  • We do not impose limits on the length of our peer support. Endings are determined by the needs of the callers.
  • Calls are answered when the caller needs the help and within seconds of the call.
  • Peers routinely outreach military service members.
  • We are available to service members and their families who do not want to engage in mental health counseling as well as those who are currently receiving counseling but need additional support.
  • All peers are trained in the Best Practice Model “Reciprocal Peer Support” developed at RUBHC 18 years ago.
  • Initial 80 hours of training is supplemented by on-going continuing education.
  • Military peers are supported in their work by 24/7 by licensed mental health clinicians.
  • We view peer support as complimentary to other treatment and services.
  • Our peers are strong advocates for mental health treatment and services.
  • Our peers are strong advocates for mental health treatment and value both services.
  • Customer surveys are 99% positive.